Social Media Customer Service Support, A case of the Kenyan security Firms

Customer service expectations have been rising over the years and consumers are now looking to brands to create a seamless experience that spans the physical part of the business to the Facebook timeline. 69% of… The post Social Media Customer Service Support, A case of the Kenyan security Firms appeared first on . Social Media…

7 Reasons Why You Need a Social Media Management Tool

Companies and people are taking to Google to find the best “social media management tools” to help them keep up. Do consumers understand the actual point of social media tools and how can they help… The post 7 Reasons Why You Need a Social Media Management Tool appeared first on . 7 Reasons Why You…