Social Media Customer Service Support, A case of the Kenyan security Firms

Customer service expectations have been rising over the years and consumers are now looking to brands to create a seamless experience that spans the physical part of the business to the Facebook timeline. 69% of… The post Social Media Customer Service Support, A case of the Kenyan security Firms appeared first on . Social Media…

Why We Need a Facebook Dislike Button

Ever since the inception of Facebook- one of the biggest social media platforms , there has been a lot requests and public discussions of the platforms potential features such as the ‘like’, comment, share, among… The post Why We Need a Facebook Dislike Button appeared first on . Why We Need a Facebook Dislike Button…

Taxify introduces, “I Love You, But Challenge” on Valentine’s Month

Ride-hailing firm Taxify, has announced a valentine’s day challenge dubbed, “I love you, but…”, to celebrate and honour love in its highest form. “For Valentines this year, our intent is to build a campaign that… The post Taxify introduces, “I Love You, But Challenge” on Valentine’s Month appeared first on . Taxify introduces, “I Love…

Google and Kenya Scouts Association collaborate for Safer Internet Day

The Kenya Scouts Association, with the support of Google launched the 2019 edition of Web Rangers, a youth programme for online safety at an event to mark Safer Internet Day. The initiative has been implemented… The post Google and Kenya Scouts Association collaborate for Safer Internet Day appeared first on . Google and Kenya Scouts…

7 Reasons Why You Need a Social Media Management Tool

Companies and people are taking to Google to find the best “social media management tools” to help them keep up. Do consumers understand the actual point of social media tools and how can they help… The post 7 Reasons Why You Need a Social Media Management Tool appeared first on . 7 Reasons Why You…